Improving patient communication and outcomes using the CPIN automated patient engagement system for primary care practices (CPIN Umbrella)

Conditions de participation

• Sexe:

  Female, Intersex, Any, Male

• Âges admissibles:

  18 and up

Critères de participation

Inclusion Criteria:
Patients: All adult patients of 18 years of age and older of participating primary care physicians. Patient must be able to read in French or English and have an email address or cellphone number. A small group of adult patients (21-30) will be solicited to participate in the focus groups on data aggregation and messages. These will be virtual so Alberta patients could participate if they are interested.

Primary care providers: All primary care providers who provide comprehensive care in Canada and whose practices are computerized will be eligible to participate. The practices will be recruited in a way to optimized representativeness of the providers and of the population.
Exclusion Criteria:
At this stage we are not able to reliably identify other languages of communication to provide materials in a patient’s preferred language. However, this is a longer-term goal of the CPIN system. Patients who do not have a cellphone number or email address will be excluded for the same reason. We have opted not to include minors, patients with dementia and people who cannot read and write in English or French because the automated approach to surveying patients makes it impractical to properly obtain their consent.